RETURNS & REFUNDS
Policy for Damaged Original Art
Optional insurance must be purchased prior to dispatch of art to cover any damages in transit. In the unfortunate event your art arrives damaged please email firstname.lastname@example.org within 7 business days of delivery date with description of damage and photo of proof. An insurance claim is to be submitted with the freight courier used to recover costs. The Terms of insurance is governed by the freight company’s policy.
Policy for Change of Mind
Don’t love your new artwork? If the original artwork doesn’t satisfy you entirely, you have 7 business days from receipt of the artwork being delivered to request a return. Please email Nathalie.email@example.com the following details to obtain a confirmation of return.
Return Of Art Work Will Only Be Accepted Upon:
Show proof of purchase receipt.
Require photo of Original Art to show it is in the same condition it was sent.
Why you want to return the item.
Upon Receiving A Confirmation Of Return:
Original Art to be packed in its original packaging
Return Freight with Insurance at your cost – please advise of freight details
Refund will be issued within 10 days upon receiving and checking art is in good condition.
No Returns On The Following:
No returns accepted after 7 business days.
Returns are not acceptable on Discounted or Original Art on Sale – Please choose wisely.
Return Policy On Nathalie Le Riche Redbubble Collection
Please note you are purchasing directly from Redbubble.
Please refer to Redbubble return policy via their website.